Plan Your Stay
Getting There & Away
Aldea Zama, Tulum, Quintana Roo, Mexico
THE AIRPORTS
Cancún or Tulum?
Cancún (CUN)
More flights, more routes, and usually lower fares. About 90 minutes to two hours from Aldea Zama by car, depending on traffic. Most guests fly into CUN — it has direct service from most US and Canadian cities.
Tulum (TQO)
Opened in 2023, about 45 minutes from Aldea Zama. Service is growing — worth checking if your city has a direct route. If it does, the shorter transfer makes it worth the look.
FROM THE AIRPORT
Getting to Aldea Zama
Three options, depending on your budget and how much you want to think about it on arrival.
Private Transfer via Gaby & Luli
The easiest option. Your driver is waiting when you land — no negotiating, no figuring out bus stops, no surprises. Gaby and Luli arrange transfers from both CUN and TQO; just send them your flight details in advance. Particularly worth it for late arrivals, large bags, or first-time visitors to Tulum.
ADO Bus
Mexico’s main intercity bus line runs directly from both airports to the Tulum ADO terminal (bus station). Air-conditioned, comfortable, and reliable — the lowest-cost option at a fraction of what private transfers cost. Travel time is roughly the same as by car. From the Tulum bus station, a short taxi brings you to Aldea Zama.
Car Rental
Worth considering, especially for shorter stays. A car lets you move on your own schedule — cenotes, ruins, Sian Ka’an, the coast — without relying on taxis, which run on fixed zone-based rates with no meters and can be expensive. All major rental agencies have desks at Cancún Airport. Parking in Aldea Zama is on the street and easy to find.
ONCE YOU’RE HERE
Getting Around Tulum
Car — Recommended for Most Stays
If you have a car from the airport, keep it — or consider renting one even if you arrived by transfer. Tulum’s taxi fares are fixed-zone and unmetered, and they add up quickly for anything beyond a short trip. A rental gives you the freedom to reach cenotes, ruins, and beach clubs without coordinating logistics or negotiating fares. Parking in Aldea Zama is on the street and generally easy.
Bike
Great within Aldea Zama — flat streets, and most restaurants, yoga studios, and cafes are within a 10-minute ride. Rentals run $10–15 USD per day; Gaby and Luli can arrange one before you arrive. Always bring a helmet, or ask for one when you pick up the bike.
Roads to know: Avenida Kukulcán — the hotel zone beach road — is narrow and congested, and not a comfortable or safe route on a bicycle. If you want to ride to the public beach, use Cobá Road, which has a dedicated bike lane. Lock your bike at the beach zone entrance and take the free shuttle down to Playa Paraíso.
Scooter / Moped
Good for reaching the beach, cenotes, and spots further from Aldea Zama. Available from rental shops in the neighborhood. Wear a helmet — ask for one if it isn’t offered. Gaby and Luli can help arrange.
Taxi
Widely available and useful for the beach, late nights, or trips with bags. Tulum taxis run on fixed zone-based rates with no meters — agree on the price before you get in. Fares can be steep; if you are unsure what is fair, ask Gaby and Luli what to expect for your destination.
Colectivo
Shared minivans that run fixed routes between Tulum town and the hotel zone. Very cheap (about $1 USD), flags down on the main road. A good way to get around if you’re comfortable navigating by landmark.
FIND US
Where We Are
Calle Sayil, Aldea Zama, Tulum, Quintana Roo, Mexico. We are on the 3rd and 4th floors of The Highline Tulum building. Gaby and Luli will send you the full address and smart lock code ahead of your arrival.
Need help planning the journey?
Gaby and Luli can arrange your airport transfer, bike or scooter rental, and anything else you need before you arrive. Just message them.