What is the closest airport to Tulum?

Cancun International Airport (CUN), 74 miles (120 km) north of Tulum, approximately 1.5 hours away by car.

How do I get to Tulum from Cancun Airport?

There are many options to get to Tulum from the Airport. You may take a taxi, a bus, hire a private transfer service or rent a car. Click here for more details.

Do you recommend any car rental companies?

Two car companies are often recommended by the locals, America and Easyway. The prices are transparent, include insurance, and they pick you up as you exit the airport. The advantage of this is it often helps you avoid long lines at the larger rental agencies and it is cheaper because they don’t have to pay extra taxes of being located at the airport. I would email them to make sure they have all the amenities you want in a car before renting (bluetooth, USB port, etc).

Do I need to rent a car to get around?

That totally depends on what you are planning to do on your vacation. If you are planning to do a lot of sightseeing on your own or explore different beaches and cenotes everyday, you might want the freedom to have your own vehicle. If your goal is to relax and hang out on the beach or at your private rooftop pool, you may want to join 1 or 2 sightseeing tours and rely on taxi rides to take you to restaurants, shops and local places of interests. 

Guests can arrange for bike delivery to the Highline 24 hours ahead of time from iBike (WhatsApp 52 1 (984)130 3325). They can also be rented for the same day at their store just outside of Aldea Zama.

Renting a car in Cancun might not be as straightforward as you might expect and I can only speak to our experience.  Personal Liability Insurance (PLI) is required in Mexico and might not show up on your reservation estimate.  If you are expecting to waive the Collision Damage Waiver (CDW) insurance with your credit card you might be told it is not allowed in Mexico.  To address this contact your card benefits services department ahead of time and obtain a printed confirmation letter of your benefits.  Once this is shown the car rental company they will most likely proceed with the transaction.  If you are in an accident you will have to pay up front for any damages and will have to seek reimbursement from your credit card company.  A $1500+ hold will be placed on your credit card and will be refunded once the rental car is returned.  Make sure you have enough credit on your card or cash to cover any possible damages.

What is the best currency / payment option?

Most stores and restaurants accept US dollars as well as Mexican pesos, although the exchange rates might not be as favorable as the bank's. There are ATMS everywhere for withdrawing Mexican pesos for a standard transaction fee. Most large businesses accept credit cards. Be sure to use credit cards with no foreign transaction fees and alert your credit card company before you travel.  Avoid paying by debit cards because of the high fees. Most stores offer good discounts if you pay by cash.